App support

Something’s off? Tell us.

Audio that didn’t play, a fact that sounded wrong, billing trouble — we read every report.

We only use your email to reply about this report.
Before you write
Audio quiet or missing? Check media volume and that Ansi has microphone + notifications allowed.
Stories not triggering? Location needs "Always" while you walk — "While using" pauses when the phone locks.
Subscription odd? Try Profile → Subscription → Restore purchases first.
Heard something wrong?

A wrong fact isn’t a typo to us — it’s a broken promise. Flag the story and the exact spot, and it goes to the front of the re-verification queue.

Prefer email?Same inbox, same humanssupport@ansi.world